Privacy

MU GLASS cares about your personal data. This page explains what is collected when you use this site.

Controller

MU GLASS, Willem Huveneersstraat 12, 3500 Hasselt (company number 1042.048.333), e-mail info@muglass.eu, phone 0486 84 39 49.

What the site collects

• Quote form and assistant: the message is prepared in your browser. It is not sent to any server of the site. You then choose whether to send it yourself (WhatsApp, SMS, e-mail) or copy it.
• WhatsApp: if you click the WhatsApp button, your message goes through WhatsApp and is subject to its privacy policy. MU GLASS then receives your number and the content of your message.
• Phone call: MU GLASS receives your number when you call.
• Cookies and statistics: the site uses no tracking cookies, no analytics tools and no advertising.
• Fonts and scripts: they are hosted on the site itself, with no call to a third-party service.
• Server logs: the host may temporarily keep technical data (IP address, date, page requested) for security and proper operation.

Why and for how long

The information you send (vehicle, postcode, contact details) is used to prepare a quote and organise the job. Requests with no follow-up are deleted after 12 months, and accounting records are kept for 10 years.

Your rights

You can ask for access to, correction or deletion of your data, or object to its processing, by writing to info@muglass.eu. You can also lodge a complaint with the Belgian Data Protection Authority (dataprotectionauthority.be).

Changes

If the site adds analytics, online advertising (such as Google Ads) or other tools, this page will be updated and a cookie consent banner will be added.